Salon Policies

Cancellation Policy:

Your appointments are very important to me. They are reserved especially for you. I understand that sometimes schedule adjustments are necessary; therefore, I respectfully request at least 48 hours notice for cancellations or changes.

If you cancel or make changes to your appointment less than 48 hours in advance, you will be charged a 100% cancellation fee of the service(s) originally scheduled. I may choose to require a deposit to secure future appointments. If this is a recurring issue, I may refuse providing your future services.

Same day cancellations are subject to 100% the services booked. This includes anything within 24 hours of your appointment.

No calls/no shows:

If you do not call/text to cancel/reschedule and do not show up on the scheduled date and time of your appointment you are considered a NO CALL/NO SHOW and will be charged 100% of the service(s) originally scheduled.

Credit Card Required:

A credit card is required to be kept on file to schedule an appointment. 48 hours notice is required to cancel or make any changes to an appointment. In the case that 48 hours notice is not given for cancellation/rescheduling, your credit card will be charged 100% of the service that was scheduled. No Call/ No Shows and same day cancellations will be charged 100% of the service that was scheduled.

Tardiness

If you are running late to your appointment, please call ahead to let me know. If you arrive beyond 15 minutes late, you may have to forfeit your appointment completely and a cancellation fee will apply.

Refunds

I do not offer refunds of any kind.

Confirmation Text

As a courtesy, 72 hours prior to your appointment you will receive a confirmation text that you will need to reply to. If you do not confirm and I am unable to reach you to confirm that appointment, your appointment could be cancelled and a fee will apply. Please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed/cancelled appointments and the cancellation fee.